Cancellation policy
Your Order Cancellation Rights
You are entitled to cancel Your Order before they ship out without giving any reason for doing so.
The deadline for canceling an Order is once the product is shipped out or picked by the carrier.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: contact@foregrips.com
- By visiting this page on our website: https://foregolfgrips.com/
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Lost Stolen Or Damaged Packages
If your ShipInsure-protected package ends up lost, damaged or stolen, ShipInsure’s expert support team will assist you in replacing or refunding the order, as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
Please note: If you suspect that an item you received is damaged or defective (but not due to shipping), ShipInsure protection is not required. You can simply proceed to our returns portal for assistance with a potential refund, exchange, or store credit.